For easy returns follow the steps below:
- Complete the form below within 14 days following delivery.
- Pack the item you want to return in the original packaging together with all documents received. Make sure the items are in the same condition you received them in.
- Send the package with a door-to-door courier service. The return shipping cost is your responsibility and will be paid upfront.
- Send the package to the following address:
SC Bianca Modeling SRL
Str. Lungă nr3 ap1, 500035 Brașov, Jud. Brașov, România
Phone: +40 727 805 657
Please remember that custom-made and personalized products are made just for you, therefore are not returnable.
We reserve the right to refuse a return if the above has not been adhered to.